Grand Alps Express is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
- Personal Information: Name, email, phone number, and payment details when booking a tour.
- Browsing Data: IP address, device type, and pages visited for website analytics.
- Cookies: We use cookies to enhance user experience and track site performance.
3. How We Use Your Information
- To process and confirm your bookings.
- To send important service updates, confirmations, or promotional offers.
- To improve website functionality and enhance customer experience.
- To comply with legal requirements and prevent fraudulent activities.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Payment processors for secure transactions.
- Partner hotels or travel agencies if included in your booking.
- Authorities if required by law.
5. Data Protection and Security
We implement security measures to protect your personal data from unauthorized access or disclosure. However, we cannot guarantee absolute security due to the nature of online communications.
6. Your Rights
- Request access to your stored personal data.
- Request deletion of your personal information, subject to legal obligations.
- Opt-out of marketing communications at any time.
7. Changes to Privacy Policy
We may update this policy, and any changes will be posted here. Continued use of our website means you accept the updated terms.
8. Contact Information
For any privacy concerns, contact us at support@grandalpsexptop.com.